Frequently Asked Questions
Everything you need to know about bringing curated design into your home.
What is the standard shipping timeframe for home goods?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for fragile items?
We accept returns on most items within 30 days of delivery. Items must be in their original packaging and unused. For fragile ceramics or glassware, please inspect your order upon arrival and contact us within 48 hours if any damage occurred during transit.
Are your products ethically sourced?
Yes, The Post Supply prioritizes partnerships with independent artisans and manufacturers who follow sustainable practices and fair labor standards. We believe in quality pieces that are built to last a lifetime.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our international shipping options in the near future. Shipping rates and duties for Canadian orders are calculated at checkout.
Can I cancel or modify my order after it has been placed?
Because we aim to process orders quickly, we can only make changes or cancellations within 2 hours of the order being placed. Please contact our support team immediately with your order number for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Shop Pay.